Privacy Policy

Privacy Policy

At HEC Airport Transfer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By using our website or booking our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following information:

• Personal details: Name, contact information (email, phone number), and address.

• Booking details: Pickup/drop-off locations, travel dates, and payment information.

• Technical data: IP address, browser type, and browsing behaviour on our website.

2. How We Use Your Information

Your information is used for the following purposes:

• To process bookings and provide our services.

• To communicate with you regarding your bookings, updates, or promotions.

• To improve our website and services based on user feedback and behaviour.

• To comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service providers (e.g., payment processors) to fulfil your bookings.

• Legal authorities if required by law or to protect our rights and safety.

4. Data Security

We implement robust security measures to protect your data from unauthorised access, alteration, or disclosure. All sensitive information, such as payment details, is encrypted during transmission.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications at any time.

• Request a copy of the data we hold about you.

To exercise these rights, contact us at info@hec-airporttransfer.co.uk.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: info@hec-airporttransfer.co.uk
Phone: +44 (0) 208 421 5555
Address: Unit 8 – 9, Pickwick Walk, 286 Uxbridge Road, Hatch End, London, HA5 4HS